Link into Leisure is a leading provider of training and consultancy support to the leisure and  hospitality industries; spefically swimming pools, hydrotherapy pools and spas.


Enquiry Line: 01529 460634


For over two decades Link into Leisure has consistently offered first class quality training for persons employed within the leisure sector.

As one of the UK's leading providers of training and consultancy services, Link into Leisure has developed a range of courses specifically for Swimming Pools, Hydrotherapy Pools and Spas.

Link into Leisure is a major training provider within its field, testimony to the quality of its work, and the reputation that it has built up within the industry. Delivered by a team of experienced, highly qualified trainers the service offered represents excellent value for money.





Today, Link into Leisure still delivers the best quality training that it can find; the PHYSICAL ACTIVITY AND LEISURE MANAGEMENT ACADEMY range of qualifications.

The reason is that the P.A.L.M. Academy technical qualifications are more up to date and work-related than any other that are offered by within the industry

They also have the advantage of meeting ALL the requirements and recommendations of

  • the HEALTH AND SAFETY GUIDANCE NOTE 179 (Managing Health and Safety in Swimming Pools).

Where appropriate, they include reference to British and European Standards (BS-EN 15288-2 etc)

It is also one of the very few suite of Pool Plant Operation courses that are endorsed by the Institute of Swimming Pool Engineers.




Link into Leisure now provides a much wider range of services to the swimming pool and leisure industry. We offer:-

  • Risk assessments
  • Compliance audits
  • Plant room condition surveys
  • Compilation of Safe Working Documents, specific to your own site.
  • Best Practice standards
  • Refurbishment and Installation Project Management

We are at the forefront of working with operators in the leisure and recreation industry; multi-functional sports centres; swimming pools; fitness clubs; hotels; schools and colleges; commercial pools; etc, etc. As other organisations focus on other issues, Link into Leisure will always be there to focus on the needs of the operator!


The P.A.L.M. Academy Management Support is now delivered in a series of flexible seminars. Flexible meaning that each of them can be assessed with post course work, or just delivered as a development support seminar, meaning that the employer can choose which of the modules are best suited to his/her own team of staff. They can be formed into an internal qualification, that then becomes the standard for the supervisory/duty manager staff within an organization.

The unique style of these qualifications is that most of them follow a format of:-

  • Basic information and standards for those people at the front line of operations
  • Supervisory techniques for those people who are responsible for those front-line staff, and who will require those standards to be met.
  • Management support for those senior people who need to set standards.

Some examples of these modules are

  • “Customer Service”;
  • “Teamwork and Team Leadership”;
  • “Interviewing and Interview Skills”, and
  • “Managing Poor Performance”.

Full details can be found on the PALM Academy website at